Returns & Exchange

Testimonials

Returns & Exchange

Disclaimer: Our warranty will not be applied if the buyer opens the watch or tries to do any repairs by them. The watch must be returned in original condition (included all links, papers and box).

- We Provide One-Year warranty for all watches

We offer 48 hours return policy. if you not happy for your watch. pls contact us in 48 hours after received watch.

- Refund & Return Policy:

Any of the following circumstances shall not handle exchange service and refund service.

artificial damage and wear appe arance. strap are not damaged .repair.

The Warranty does not include the watch gold plating fading and water damage.

If there is a quality problem. please return to the us. we will return to the factory in time to repair. do not disassemble. otherwise it will not be guaranteed.

We do not accept goods Secondary returne and exchanged. we will not accept refund and exchange if the watch plastic package Have been take off. 

influence the second sale of products do not belong to the category of exchange and return.

We do not accept refund and exchange for the watch strap; box set and all of watch attachment parts. Watch Bracelet and Strap is not within the scope of free warranty.

If customer's watch is partly broken, it will not be our mistake. Then buyer need pay the cost in new part of watch for replacement. We will repair for free.

If buyer requires exchange or refund watches after we get watch. then buyer will need to pay restocking fee (20% of price in goods).

The return product cannot be sized, worn, damaged, scratched or tampered. It must be in original condition.

The refund amount will be the exact amount that you paid for the goods without shipping costs.

Exchanges will be subject to an adjustment with the different price (if there is any).

Please contact us first before you go to repair the watch if the watch has any problems when you receive it. then we will tell you how to do. otherwise. we do not accept the repair cost you provided.

All returns: please contact us before returning the goods in order to avoid unnecessary costs on both sides.

We do not pay for buyer country customs tax. buyer need pay for that if there is any.

We are not bear it if this package delivery not successful and lost because the customer is not at home.

To all buyers return repair(refund) package. we do not guaranty customs clear and do not pay any tax if there is any.

***The final right of interpretation belongs to TSWATCH.

Category

Testimonials

Returns & Exchange

INFORMATION

PRODUCTS

NEWS